Terms & Conditions

Ownership & Care

By booking your dog walk or other service with Lil Luka Dog Walks, you confirm that:

You are the legal owner of the dog or have permission from the legal owner to arrange walks or a service.
You will comply with all relevant laws and regulations regarding dog ownership and care.
You hold and will maintain all necessary licenses and consents for your dog.
Your dog wears a clearly identifiable collar or tag at all times.
Your dog will be equipped with a safe, functional collar and leash suitable for walking, and compliant with any applicable standards.
You will ensure your dog has access to clean, fresh water.
Your dog is healthy, fit for walks, and up-to-date with all legally required vaccinations.

My dog has never displayed aggression, fear-based reactivity, or dangerous behaviour.
All information I provide about my dog and household is accurate and truthful.
I will ensure safe, clear, and easy access to my home and dog.
I understand additional charges may apply for additional travel, after-hours, or public holiday services.
I acknowledge that while Lil Luka Dog Walks aims to assign a consistent primary walker, other qualified walkers may be used when necessary.

I agree to pay in accordance with the invoice terms provided via the client portal.

Regular clients: Cancellations must be made at least 24 hours in advance or the full rate will apply.
Casual clients: Cancellations must be made at least 48 hours in advance or the full rate will apply.

Acknowledgement

By ticking the box and submitting the New Client Signup Form, You confirm that you have read, understood, and agree to these terms and conditions.